Who pays us, and for what?
The only income this website is designed to earn is a fee from an independent audiology clinic when you ask us to introduce you to it. You fill in the "Request a private hearing appointment" form. If a partner clinic covers your area, we pass your request to that one clinic so it can call or email you. The clinic may pay us for that introduction. The money comes from the clinic, not from you.
On 5 October 2026, no partner clinic had signed with us. Until one does, we store requests, but nobody will contact you about them, and the thank-you page tells you so.
Why would a clinic pay for an introduction?
Because the clinic's money is usually in the hearing aids, not the test. Many hearing tests are free. A clinic pays for introductions because some of the people it tests go on to buy aids from it. We say this plainly so you can weigh any advice with that in mind. You are never obliged to buy anything.
Do I pay anything?
No. You do not pay us anything, at any point. If you go ahead with a test or aids, you pay the clinic its price. Your price is whatever the clinic quotes you, and you can compare that quote with the published prices in our tables before you agree to anything.
Why tell me on the button?
Because that is where you decide. The line under the "Ask a clinic to contact me" button says: "A partner audiology clinic may call or email you. We may be paid for the introduction. This is not a confirmed appointment and not a diagnosis. A hearing test is often free. Hearing aids are paid unless the NHS is fitting them." The footer of every page says it again.
Does money change what you publish?
No, and here is how we keep it that way:
- The price tables are not partner lists. They include providers that are not partners and may never be. We list a provider because its prices are published and we could open them, not because it pays us.
- No ranking. Tables are grouped by type and listed alphabetically within each type.
- We delete rows we cannot verify. That applies to partners too.
- No star ratings, reviews or "best" lists.
- Limits come first. Every page says what we cannot do before it says what we can.
Why only one clinic?
Passing your details to several clinics at once would earn more, and it would mean calls you did not ask for. We pass your request to one clinic that covers your area. If that ever changes, we will say so here and on the form first.
What about home visits?
Home visits are a different product from a clinic appointment. No partner clinic has agreed to take home-visit requests yet, so the form offers a clinic appointment only.
What if no clinic covers my area?
We tell you. The thank-you page says that no partner clinic covers your area yet, and that nobody will call you about that request. We still store it, as our privacy notice explains, so we can see where people need a clinic. You can ask us to delete it at any time.
What can this site do, and what can it not do?
This is not medical advice. We are not a clinic, not the NHS, not an audiologist and not a hearing-aid shop. We do not test hearing, fit aids, diagnose, read an audiogram or hold an appointment. We cannot tell you whether a hearing aid would help you.
Do not use this form if you have sudden hearing loss in one ear, sudden dizziness with hearing loss, or bleeding from the ear. NICE guideline NG98 (last updated 2 October 2023) says hearing loss that came on over three days or less, within the last 30 days, should be seen by a specialist within 24 hours. Ask for a same-day GP appointment, call 111, or go to A&E.
What we can do: show the prices we opened and dated, explain the NHS and private routes, and, if you ask, pass your request to one independent audiology clinic that covers your area. That is free for you. The clinic may pay us.
Is Private Hearing free to use?
Yes. You never pay us. A partner clinic may pay us a fee if you ask it to contact you.
Do you get paid if I buy hearing aids?
No. The clinic pays us a fee per introduction, whether or not you buy anything. There is no cost to you, and no commission on hearing aids.
Do you sell my data?
No. We pass your request to one clinic, for the purpose you consented to, and to no one else apart from the service providers we need to run the site.
Looking for a hearing test or aids? Request a private hearing appointment. Free for you; the clinic may pay us.