Where do the facts come from?
From the providers' own price pages, the NHS website, NHS England's statistics, and NICE guidance. We keep a dated copy of each page we use. The full list, with dates, is on Sources.
How often are prices checked?
On the first Monday of every month we reopen every provider page in the price tables. If a price has changed, we change the row and the date. If we cannot open a page, we delete the row until we can. We replace the NHS wait figure with the latest month we have opened.
What will you not publish?
- A price we have not opened and dated.
- An average across providers.
- A wait figure without its measure and month.
- Star ratings, reviews, rankings or "best" lists.
- A statement that someone needs a hearing aid, or a reading of anyone's results.
- Stock photos of branded hearing aids presented as ours.
How do you handle health topics?
Calmly, and with the limit first. Every page says what we cannot do, and every page tells people with sudden hearing loss in one ear, sudden dizziness with hearing loss, or bleeding from the ear to get same-day medical help instead of using the form. When we quote NICE guidance, we give the guideline number and the date it was last updated.
How do I report a mistake?
Email hello@private-hearing.co.uk with the page address and what you think is wrong. We check it against the source and correct it, with a new date, if we got it wrong.
What can this site do, and what can it not do?
This is not medical advice. We are not a clinic, not the NHS, not an audiologist and not a hearing-aid shop. We do not test hearing, fit aids, diagnose, read an audiogram or hold an appointment. We cannot tell you whether a hearing aid would help you.
Do not use this form if you have sudden hearing loss in one ear, sudden dizziness with hearing loss, or bleeding from the ear. NICE guideline NG98 (last updated 2 October 2023) says hearing loss that came on over three days or less, within the last 30 days, should be seen by a specialist within 24 hours. Ask for a same-day GP appointment, call 111, or go to A&E.
What we can do: show the prices we opened and dated, explain the NHS and private routes, and, if you ask, pass your request to one independent audiology clinic that covers your area. That is free for you. The clinic may pay us.
Do partner clinics see your pages before you publish?
No. Partners have no say in our tables or wording, and a partner gets a price row only if its price is published and checkable.
What if a price has changed since you checked it?
The provider's written quote is what counts. Tell us and we will reopen the page and update the row.
Looking for a hearing test or aids? Request a private hearing appointment. Free for you; the clinic may pay us.